In today's fast-paced digital landscape, business processes are often a complex web of manual tasks, third-party tools, and custom scripts. This patchwork can be brittle, difficult to scale, and inconsistent. What if you could treat every core business function—from onboarding a customer to generating a report—like a robust, versioned, and scalable piece of software?
This is the paradigm of Services-as-Software, and it’s changing how modern businesses build and automate their operations. With service.do, you can turn your complex business logic into simple, reusable APIs, managed by our powerful Agentic Workflow Platform.
Services-as-Software is the practice of encapsulating a specific business capability into a self-contained, deployable software component. Think of workflows like 'process a new customer order,' 'enrich a sales lead,' or 'generate a monthly financial summary.'
Instead of existing as a hard-to-maintain script or a manual checklist, each workflow becomes a formal Service. This service has a clear input, a defined output, and an explicit purpose. It can be versioned, tested, scaled, and invoked via an API, just like any other modern software component. You transform your operations from a manual process into on-demand, programmatic infrastructure.
The service.do platform is built from the ground up to make the Services-as-Software approach a reality. We provide the framework and infrastructure to let you focus purely on your business logic. Our entire philosophy is built on three simple steps:
Seeing is believing. Here’s how you would define a customer-onboarding service using the service.do TypeScript SDK. This service takes a new user's details and orchestrates the onboarding process.
import { Service, type Context } from '@do/sdk';
// Define the input and output schemas for your service
interface OnboardingInput {
name: string;
email: string;
plan: 'free' | 'pro' | 'enterprise';
}
interface OnboardingOutput {
customerId: string;
welcomeEmailSent: boolean;
status: 'complete' | 'failed';
}
// Create a new Service instance with your business logic
export default new Service<OnboardingInput, OnboardingOutput>({
name: 'customer-onboarding',
description: 'Onboards a new customer, creating an account and sending a welcome email.',
async run(input: OnboardingInput, context: Context): Promise<OnboardingOutput> {
console.log(`Starting onboarding for ${input.email} on plan ${input.plan}`);
// Business logic goes here.
// e.g., call user.create, email.send, billing.setup agents
// The service orchestrates other tools and APIs to complete the task.
const customerId = `cust_${context.invocationId}`;
return {
customerId,
welcomeEmailSent: true,
status: 'complete',
};
},
});
In this example, a complex, multi-step process is defined in one logical place. The run method is where the magic happens—it can call other services, interact with databases, or trigger third-party APIs to get the job done.
You might be thinking, "This sounds a bit like a microservice." While they share similarities, .do Services are purpose-built for a specific task: agentic workflows.
A traditional microservice might expose a single, granular function (e.g., getUserById). A .do Service is designed to be an orchestrator. Its primary role is to act as an "agent," coordinating multiple tools and services (including microservices) to complete a higher-level business objective. It's the conductor of the orchestra, ensuring every instrument plays its part to deliver a complete result.
The possibilities are limitless. If you can describe a business process as a series of steps, you can build it as a service. Here are a few common use cases:
Do you need to manage servers to run your services? Absolutely not.
The .do platform is fully serverless. You write the code that provides business value, and we handle the rest.
Stop letting brittle scripts and manual processes dictate your operational agility. Start treating your business logic like the critical software asset it is. With service.do, you can define, deploy, and deliver powerful, scalable services that form the backbone of your modern business.
Ready to turn your operations into scalable software? Visit service.do to explore the docs and deploy your first service in minutes.