The worlds of business operations and software development are rapidly converging. Manual, repetitive tasks that once consumed countless hours are now being automated, but we're moving beyond simple scripts. The new frontier is about encapsulating entire business processes as intelligent, programmable services. This is the era of Services as Software, powered by an incredible technology: agentic workflows.
You’ve probably heard the term, but what does it actually mean? Let's go beyond the buzzword to understand how these autonomous AI systems work in concert to execute complex tasks, and how platforms like service.do are making them accessible to every developer and business.
For decades, software has been about automating data. An API call could fetch user data or process a payment. But what about the processes between the data points? Things like qualifying a sales lead, enriching a company profile, or onboarding a new customer. These have traditionally been multi-step, human-driven workflows.
This is where the concept of Services as Software changes the game. service.do is built on a simple yet revolutionary idea: treat any business process like a piece of software.
Imagine being able to call an API not just for a piece of data, but to execute an entire operational task. That's the promise. Instead of a team of people manually researching a company, you invoke a service. Instead of a complex internal checklist for compliance, you run a service.
This is Business as Code: defining, deploying, and managing your operations with the same rigor, scalability, and efficiency as a modern software application. The engine that makes this possible is the agentic workflow.
At its core, an agentic workflow is a series of tasks executed by one or more coordinated AI agents to achieve a complex goal. Think of it like a highly efficient, automated project team.
Let's make this concrete. Consider the data-enrichment.service.do service shown in our code example. A user provides a company domain, like example.com. What happens behind the scenes? An agentic workflow kicks in:
This entire complex, multi-step process—involving reasoning, web browsing, and API calls—is executed in seconds, all hidden behind a single, simple function call.
The true power of this technology lies in its accessibility. You shouldn't need a Ph.D. in artificial intelligence to automate your business. With service.do, you define that entire workflow in a simple configuration file and deploy it. The platform handles the rest, instantly turning your business logic into a robust, scalable API endpoint.
This is why the developer experience is so clean. Look at how simple it is to use the service we just described:
import { createDo } from '@do-sdk/core';
// Initialize the .do client with your API key
const doClient = createDo({ apiKey: 'YOUR_API_KEY' });
// Get a handle to the service you want to use
const dataEnrichment = doClient.get('data-enrichment.service.do');
// Invoke the service with a specific payload
async function enrichCompanyData(domain: string) {
try {
const result = await dataEnrichment.run({
companyDomain: domain,
fields: ['logo', 'description', 'employeeCount']
});
console.log('Enriched Data:', result);
return result;
} catch (error) {
console.error('Service execution failed:', error);
}
}
// All that agentic power, in one simple function call
enrichCompanyData('example.com');
The complexity is abstracted away. As a developer, you simply get the service and run it. This is the core of Service Automation: focusing on the what, not the how.
The possibilities are limitless because these services are designed to be building blocks.
Even better, these services can be chained together. The output of a lead-qualification service can become the input for our data-enrichment service, which then feeds into a personalized-outreach-draft service. You can build entire end-to-end business operations by composing these powerful, modular blocks.
Agentic workflows are more than just automation. They are the engine driving the transformation of business into code. They represent a fundamental shift toward building intelligent, scalable, and on-demand operations that are as easy to integrate as any software API.
Ready to turn your business into a service? Explore service.do and start building with the power of agentic AI workflows today.